On Friday June 14th, 2024 at 11:30PM (UTC), maintenance has been scheduled for iLab ERP and this will affect institutions utilizing the financial integration feature on iLab. Maintenance is planned for 15 minutes and during this time, there is a server downtime of no more than 10 minutes. iLab Sites will remain operational for daily workflow and access. Details and updates can be found on the Agilent Status Page

Investigational Drug Service Core (IDS)

Overview of Services

The Investigational Drug Service (IDS) is a licensed pharmacy that provides support and guidance for the safe and efficient conduct of clinical drug trials. Staffed by pharmacists and technicians who are specially trained in the research process, we ensure the delivery of high-quality pharmaceutical care by adhering to federal and state regulations, accreditation standards of the Joint Commission and institutional policies for investigational drug control.


The following IDS services are offered upon request:

  • Study design and protocol development assistance
  • Dispensing and destroying study drugs or returning study drugs to sponsors
  • Development of blinding systems and placebos
  • Labeling and packaging of study drugs
  • Multisite drug distribution and monitoring
  • Freezer and refrigerator space that is monitored and alarmed to ensure proper storage conditions
  • IND application development assistance
  • IRB submission and study budget assistance
  • Research pharmacy tours for study site selection visits
  • GMP and regulatory consultations

Help prior to IRB submission

If you are an investigator or study coordinator preparing to submit your study to the Institutional Review Board (IRB), please contact the IDS before IRB submission. IDS staff can help ensure the services you need can be provided.

The most efficient way IDS can provide this assistance is for you to email your protocol to the Clinical Research Support office.

Help with study budgets

If you are an investigator or study coordinator, the IDS will provide you with a budget to perform required tasks. To obtain a budget, email your protocol to the Clinical Research Support Office.


Amanda Berger | Manager, Investigational Drug Service

Ada Kong | Director, Clinical Research Support Cores

Location and hours of operation

Hours Location

Monday - Friday

8:00 am - 4:30 pm                            

4800 Sand Point Way NE, MB5.420 

Seattle, WA 98105                  

Links and Resources


Name Role Phone Email Location
IDS Staff

Main Campus MB5.420

Service list

Search available services: View: by category alphabetically
Administration (1)
Mailing/Shipping/Courier (1)
Maintenance (1)